Welcome Professionals…
…I have a colleague who recently brought his professional mindset clearly to the point. He said:
“I strive to serve the individuals that I accept in my circle of people. Sometimes I will get paid immediately for my service. Sometimes I will be paid in the future, sometimes even by different people, sometimes never. Either way, I am doing it because I believe in my service!”
What a bold mission statement! This mindset is both professional and liberating. He is truly dedicated to client service, but remains independent. He decides who enters his circle. And he decides to deliver his service. He is not asking for any approval by people served. He is just applying his own principle of service because he believes in it.
I definitely admire this professional mindset and truly hope that it inspires you, too.
Happily serving
Malte
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After having worked in the bank for over two decades, I have come to realise that having the right mindset in customer service, goes a long. A business owner or micro entrepreneur might be able to get away with serving individuals that he accepts, believing in his own service, being paid any how and anytime, but with multinationals, Customer is King, sometimes you will just have to accept even clients you don’t like. For me I use my high standard of customer service to buy in my clients.