Tag Archives: operational effectiveness

TNF #088: Handicap

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Welcome Professionals…

…Today I’m writing with handicap. Last Sunday, I broke the ring finger of my right-hand in a stupid accident. Of course, this brings some challenges to my work.

I’m a right-handed person. And now I’m not able to use my right hand at all. This is a real bummer to my productivity. When I was 16, I took a machine writing class. I’m actually very quick in blindly using 10 fingers for typing. During interviews on the phone I used to take notes simultaneously within our CRM system. All of this doesn’t work anymore.

handicap

I am now looking for better ways instead of doing everything left-handed. I am actively experimenting with various new tools and adjusted processes to overcome my handicap.

I am really curious to know: What are your experiences with this? Have you ever been in a situation where you couldn’t use one of your hands? What did you do to stay productive?

BTW: This text is written by using the dictating function on my MacBook. I will let you know about my improvements over the course of the next weeks.

Waving with my left hand,

Malte

Thursday Night Flight is brought to you by Malte Müller Professionals. Sharing best practices for top management consultants on topics like communication, client handling, problem solving, appearance, and fitness. Check out www.mm-professionals.com for more material and free resources!

TNF #065: Checklists rock!

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Welcome Professionals…

…I am a big fan of checklists. They are such a simple and yet a powerful tool. Every pilot, every maintenance engineer and every commissioning operator uses them. Not sure if every consultant has them in place.

In our company, we just finished a checklist for the initial briefing process with every client starting a new project. Since this is a regular process, you should expect us having a project startup procedure. Well, everybody had some bits and pieces somewhere, but we did not have a final consolidated version of a list. Until today.

checklists

It is quite useful, because no matter how much experience one has, it is always possible to forget about one or two items. It is a waste of time to go back and clarify those things after the event. On the contrary, it appears much more professional to have a well prepared checklist in front of you at every initial client briefing. These lists can even be used to be sent to the client upfront for preparation.

As I said, I am a big fan of checklists. I even have checklists for packing my suitcase for business trips. It adds to serenity and clears some brain capacity for more important usage.

Thursday Night Flight post written. Ticking the box!

Malte

Thursday Night Flight is brought to you by Malte Müller Professionals. Sharing best practices for top management consultants on topics like communication, client handling, problem solving, appearance, and fitness. Check out www.mm-professionals.com for more material and free resources!